Heraklion Archaeological Museum Admission Tickets

Know before you go What to bring Smartphone requirement : Bring an Android 9.0+ or iOS 17.0+ smartphone for the audio tour. Headphones : Bring your own headphones to enjoy the audio guide. Device charge : Ensure your smartphone is fully charged before your visit. Accessibility Wheelchair access : The museum is wheelchair accessible. What’s not allowed Live guidance : A live guide is not included in this experience. Devices not provided : Smartphones and headphones are not provided with your ticket. Pets and smoking : Pets and smoking are not allowed inside the museum. Additional information Ticket type : This activity uses the regular adult entry ticket, which is valid for all ages. Device compatibility : The audio tour does not work on Windows Phones or older Apple devices listed in your voucher. Refund policy : This activity is non-refundable. Concession eligibility Non-EU citizens below 18 and EU Citizens below 25 have free entry. Free entry ticket collection process on site may take long due to queues. Senior citizens: Individuals over 65 years old from Greece or other EU member states are eligible for a reduced admission fee upon presenting a valid ID or passport. Persons with disabilities: Individuals with an 80% disability or more, regardless of nationality, and one escort (if applicable) can access free admission upon presenting a valid disability certificate along with their ID or passport. Greek citizens (special categories): Greek families with many children (with children up to 25 years old, or any age if they have disabilities) are eligible for free admission upon presenting a valid large family certificate and disability certificate (if applicable). Greek unemployed citizens can also receive free admission with a valid unemployment card and ID.